Customer service

We collect and deliver waste bags and containers in the following areas: Oslo, Bærum, Drammen, Asker, Lillestrøm, Follo, Skedsmo, Lørenskog, Sandvika, Jar, Nordstrand, Bekkelaget, Lier, Drøbak.

Enter your address in the web shop to check if we collect at your location before buying bags.

We offer payment by card, Vipps, Google Pay or Apple Pay for private customers. We offer invoicing for businesses and housing associations.

Some waste fractions are very costly, so we are unable to offer a fixed price for them. Examples include asbestos, phthalates, roofing felt, leca insulation blocks (containing CFCs), and other waste containing CFCs.

Certain types of waste are not permitted to be transported in bags. Examples include paint, windows, spray cans and sealant cartridges.

When ordering, you confirm that there is sufficient space for the crane truck. If it turns out at the time of collection that access is not good enough, a failed-trip fee will be charged.

Batteries pose a major fire risk when they end up in the wrong waste fraction, and it is difficult to detect and sort them out of bags and containers. Correct sorting at the source is therefore essential, and incorrect sorting results in a high fee.

The crane trucks are relatively large and require good access. As a general rule, they need a width of at least 3 metres to be able to drive in. When entering from narrow roads, especially where turning is required, extra width may be needed. This is because the trucks can be up to 11 metres long and therefore require a larger turning radius.

1. Buy a bag. You can buy iSEKK in several sizes from one of our retailers.

2. Fill up the bag. Remember to sort your waste and place the bag correctly.

3. Order collection. We take care of the rest.

You can buy iSEKK bags from one of our 100+ retailers. See our retailers to find your nearest one.

Note: Bags cannot be purchased in the web shop. Here you can only order collection of bags with waste.

Trolley iSEKK is well suited for areas that crane trucks cannot access. It can be filled with heavy materials such as soil, brick or concrete waste.

Standard iSEKK is perfect for heavy materials or demolition waste, but many also use it for all types of waste such as wood, plasterboard, plastic, mixed waste, etc. It is a unique and flexible bag.

Large iSEKK is our most flexible and most used bag. It has a full door opening, so it is truly a large bag that holds almost as much as a car trailer. Large iSEKK suits all waste types, but is not suitable for heavy materials such as brick, soil and concrete. Use the standard iSEKK for heavy materials instead.

The iSEKK bag can be placed up to 10 metres from where the crane truck can stand. If the bag is placed on a pavement, make sure there is at least 1.5 metres of passage. Bags with flammable waste must not be placed against a house wall, and the bags must not be placed under power cables. Order collection as soon as you have filled it up.

• Make sure there are no low branches or other obstacles in the way of the crane.
• At least 30 metres from high-voltage power lines.

Private customers can find all prices for bag collection in the web shop. Prices are fixed and based on bag size and waste type.

iSEKK is part of Norsk Gjenvinning AS, and all waste is delivered to and handled at approved facilities.

The bags are not certified for reuse and are therefore not returned.

The bag can be filled up to the limit indicated on the bag. NOTE! Heavy materials such as concrete, stone and soil should never be filled into the large bags. The large bags are also not certified for heavy materials – use the Standard or Trolley bag for this instead.

As a private customer or housing association, you can rent a container at a fixed price. As a business customer, you can get container rental tailored to your needs. Note that public street permits and toll charges come in addition to the container rental price.

It is important to have your container collected quickly and at the agreed time, so we offer a collection guarantee so you can be confident of fast delivery and collection.

Small container 5 m3 is well suited for heavy materials such as soil, concrete, bricks and more. You can easily wheel the waste in by opening the rear gate.

Medium container 10 m3 is recommended for community work days with mixed waste or larger construction projects with different types of waste.

Large container 20 m3 is a good choice when you have large amounts of waste and during demolition. Perfect to use a large iSEKK container when you have larger amounts of wood.

Private customers can find all prices for containers in the web shop. Prices are fixed and based on container size and waste type.

If the container is placed on public ground, the municipality may charge a street rental fee. This mainly applies to the City of Oslo. iSEKK reports the placement to the municipality and re-invoices the street rental fee.

Pukk 6/16 is a washed and sorted stone fraction between 6 and 16 mm. It is used where good drainage is needed.

Typical uses:

• Drainage around the foundation
• Drainage trenches
• Under terraces and paving slabs
• As fill material under concrete

Subbus 0/16 is a crushed stone mass with a grain size from 0 to 16 mm – from fine dust to stone. It compacts hard and provides an even and stable surface.

Typical uses:

• Yards and driveways
• Under paths and asphalt
• Under kerbstones
• Ground fill

The difference lies in how the materials behave. Crushed stone (pukk) is often used for drainage. Subbase gravel (subbus) is used to create a firm and stable surface.

Pukk 6/16

• Coarse stones
• Drains well

Subbus 0/16

• Contains fine material
• Compacts hard

Crushed stone is used where you need drainage and a stable base.

Pukk 6/16 is particularly well suited for:

• Drainage around the house
• Under terraces and decking
• As a layer under subbase gravel

Use pukk 6/16.
Its open structure ensures good water flow and prevents water from pooling.

Use pukk 6/16 in a layer of about 10–20 cm.
This provides good drainage and a stable base.
You can add a thin layer of subbus on top to even it out.

Common recommendations:

• Terrace: 10–20 cm
• Yard: 10–20 cm
• Drainage: at least 10 cm

It depends on the area. Calculate like this: Area (m²) × thickness (metres) = m³

Example: 20 m² × 0.15 m = 3 m³

Tip: Add a little extra for waste and compaction.